Careers

We firmly believe MTI’s greatest strength lies in its people. We recruit and hire forward-thinking individuals who are passionate about product innovation and the continued motivation to exceed our customers’ expectations. Our values are centered on:

  • Teamwork, open, honest and constructive communication, and that together we can achieve anything.
  • Openly discuss issues and alternatives, collaborate on solutions and improvements, and are accountable for our results.
  • Are enthusiastic about success and believe fun, fulfillment, and achievement go hand in hand.

MTI is an equal opportunity employer that offers a rich benefits package, a challenging career path, and a casual work environment. If you are interested in applying for a position, please browse our current positions or by sending a resume, cover letter and salary requirements to either:

Email: recruiting@mobiletechinc.com
Fax: 503.648.7500
MTI, 1050 NW 229th Avenue, Hillsboro, Oregon 97124


BROWSE OUR CURRENT JOB POSTINGS

Job Title: Inside Sales Representative

How to apply:
Send resume to: mailto:recruiting@mtigs.com

About the Job:

Generates revenue by soliciting and obtaining sales via phone, Web chat and e-mail contact; understands and interprets customer technical requirements to recommend proper MTI solutions; provides technical support and product information; prospects and develops new accounts. Coordinates with field sales organization on new sales opportunities.

Job Responsibilities: 

  • Prospects and develops new sales by researching and identifying potential accounts, solicits new business; provides technical information and support, prepares quotes and participates in RFQ’s.
  • Screens new opportunities for fit and revenue size, escalates opportunities to Regional Sales Team as appropriate.
  • Closes new accounts by answering telephone, Web chat and e-mail inquiries. Verifies and enters account details.
  • Keeps accurate opportunity records in CRM, updates monthly forecast and participates in bi-weekly Sales Forecasting process.
  • Develops accounts by checking customer’s buying history; suggesting related and new items; explaining technical features.
  • Supports customer issues with troubleshooting, reporting, and tracking quality problems.
  • Assesses competitors by analyzing and summarizing competitor information and trends; identifying new product opportunities.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Creative, personable and a self-starter, driven to find and close new business, operates with minimal supervision.

Preferred Qualifications and Competencies:

Meeting Sales Goals, Solution Selling experience, Business Development, Managing CRM, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales.  Knowledge of Retail, Restaurant, Healthcare and Corporate markets helpful.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • This job operates in an office environment; routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers
  • While performing the duties of this job, the employee is regularly required to talk or hear; frequently using hands to type, bending, reaching, sitting for long periods of time
  • Ability to lift 25lbs on occasion
  • Occasional evening and weekend work may be required as job duties demand

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical office environment with average noise and lighting levels
  • Constant interruptions

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EQUAL OPPORTUNITY EMPLOYER

About the Job:

Mobile Technologies, Inc. (MTI) is currently seeking candidates to become Certified Field Technicians. We are adding technicians in your market to ensure all field assignments are being fulfilled on-time. This position is remote and your direct manager will be remote. The primary focus for this role will be performing field-based assignments, in addition, you will also be completing home-based trainings and conference calls, scheduling offered assignments, and communicating directly with the District Field Manager through availability, phone calls, text messages, and e-mails to ensure market coverage needs are met during our high-rate of growth. You will make a real difference in the town or city you service and you’ll be able to see the proof of your labor!  We will reward your hard work with a highly competitive hourly wage per field assignment and reimburse mileage and travel time based on daily travel distances. If you aspire to become a professional field technician, you’ll love working here!

Job Responsibilities: 

  • Ensure our clients’ success
  • Schedule all assignments within 24 hours of being offered
  • Perform visit on date that assignment is scheduled
  • Complete all assignments within the timeframe offered
  • Provide “World-Class” customer service while on-site and interacting with site personnel
  • Diagnose and repair electronic and mechanical issues
  • Ensure compliance as required by client agreement and/or scope of work
  • Ensure all deliverables are submitted immediately upon completion of assignment
  • Keep workspace neat and clean during service; ensure customer/visitors have access to space
  • While on-site, complete an online questionnaire survey (requires Wi-Fi / data enabled ‘smart device’)
  • Ensure all questions, issues, action-items for the site have been fulfilled prior to leaving site
  • Communicate with District Field Manager on weekly basis via phone, text, and e-mail around schedule, training, rescheduling requests, troubleshooting, etc.
  • Provide upcoming bi-weekly availability to District Field Manager by 1st and 15th of each month

Desired Skills: 

  • Low-voltage installation
  • Networking/IT
  • Cable installation
  • Digital Signage
  • Home theatre/audio video installation
  • High-voltage electrical experience
  • Lite IT
  • Running and terminating Cat5
  • Comptia Certification (net+, A+)
  • Audio video skills

Preferred Qualifications:

  • Bi-Lingual a plus: Spanish, Vietnamese, Mandarin, French (QC)
  • Goal-Oriented with desire to achieve and surpass

Required Qualifications:

  • Self-starter
  • Two (2) or more years’ experience in one of the related fields:
    • Information Technology (IT) –Installation and Configuration
    • Point of Sale (POS) systems – Installation and Configuration
    • Digital Signage – Installation and Configuration
    • Audio / Video – Installation and Configuration
    • Consumer Electronics (Digital Cameras, Camcorders, Cell Phones, Tablets, etc.)
    • 12-volt electrical systems – Installation and Troubleshooting
      Ability to work in fast-paced and ever-evolving environment
  • Highly organized
  • Possess superior communication and customer service skills both written and verbal
  • Excellent time-management
  • Project a professional image of themselves and MTI Global Services
  • Reliable automobile and proof of automobile insurance
  • Clean MVR (no more than one traffic infraction in the last 5 years, no DUI, reckless drivingor similar in the last 5 years)
    Understand, read/write English Language

Physical Demands:

  • Walking, bending, lifting, repetitive motion, use of hand tools and test equipment
  • Driving short and long distances
  • Ability to navigate and configure different size monitors: TVs, computers, laptops, tablets, and/or smartphones
  • Occasionally lifting up to 50 lbs.
  • Occasionally climbing up ladders with up to 50 lbs.
  • Possible Overnight Installations

Work Environments:

  • Retail Store Environments: during business hours and non-business hours
  • Commercial and Municipal Environments: during business hours
  • Occasionally working in ceiling and crawl spaces
  • Working from home in front of computer

Required Tools and Equipment:

  • The following equipment is required to be carried with you any time you are in the field working for MTI.Note: While not every job will require the use of every tool, emergency calls can come up at any time and a successful candidate will need to be able to respond quickly. Note: This list is subject to change with

Field Equipment (required):

  • Laptop, Tablet, or Smartphone with Wi-Fi capabilities and Data Service
  • Spare battery or charging cable for Wi-Fi device
  • Camera 2MP – pictures taken from a phone may be acceptable as long as they are clear and can adequately convey the needed information.

Field Tools (required):

  • ALL MTI system specific tools; provided by MTI upon successful hire
  • Metal Hammer
  • Rubber Mallet
  • Cordless drill with bit adapter
  • Spare drill battery (charged)
  • Philips screw drivers – #0, #1, #2
  • Flat head screw drivers – 1/8, 1/4
  • Socket Wrench and Ratchet sets – SAE and Metric
  • Ball headed Allen wrench set – SAE and Metric
  • Drill Bits (various sizes for various materials – drywall, concrete, metal, etc.)
  • Security Bits – T10 and T25 security torx & #2, #3 square recess
  • Precision screw driver set – Philips and flat head
  • Channel Locks
  • Needle nose pliers
  • Wire cutters – preferably with a crimping notch
  • Multi-meter – Able to test for voltage, amperage, and continuity
  • Knife or box cutter
  • Wire strippers

Required Office:

  • Computer (desktop or laptop) withinternet access
  • Printer / Scanner (black ink okay)
  • Cell Phone

Compensation:
Variable Part-time position; $25.00 per hour for field work; plus mileage and travel time reimbursement.

Qualified candidates interested in this position, please apply with a cover letter and a current resume here.

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 MTI is an Equal Opportunity Employer

Job Title:                                     Sales Operations I

Reports to:                                 Sales Operations Director, Global

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Sales CRM Owner

  • Customer Set up Compliance
  • Manage Prospects, Leads & Opportunities with Account Management Support
  • S&OP Compliance
  • Report delivery and analysis
  • Account Manager and Client Support & Liaison

Forecasting

  • Revenue & Material compliance with Finance & Supply Chain
  • Supply Chain/Demand Mgt Alignment – process control/improve delivery
  • Finance & Mgt Reporting and analysis
  • Bi-Weekly Revenue Forecasting with Executives & Cross Functional Teams
  • Global Material Forecast to support Global Warehouse & Customer Portal

Order Management

  • Quote to Cash Order Processing
  • Manage Automation through web portals and imports
  • Adheres to Order Integrity Compliance

Pricing Lead

  • Align Global Pricing Strategy by Customer
  • Pricing compliance with reps and clients (efficiency and consistency)
  • Portal & Order Form Pricing Compliance
  • Manage Approved Discounting in AX by Customer

Training

  • Outline training process for on boarding (with cross functional partners)
    • Required to ensure training checklist is up to date
    • May be asked to conduct individual or group training
  • Cross Functional Training with Cross Functional Partners and Business Units

Sales Tools

  • Presentation Professionalization & Standardization
  • SOW Process Development & Compliance
  • ROI & Case Study (with Marketing)
  • Acct Specialist / AM requirements for mid-large acct mgt (action tracking, reporting, communication)
  • Weekly update support /monthly company update
  • Lead Gen assignment including tracking & reporting

Misc:

  • Study Healthy Organization may require reading, tests & presentations
  • Sales Sample Requests & Compliance
    • Tracking & analysis
  • Forecasted Material Compliance
    • Tracking & analysis
  • Any other duties, tasks or project that may be assigned

Competencies:

To perform this position successfully, an individual should consistently demonstrate the following competencies:

  • Passion for winning
  • Innovative & creative in day to day operations
  • Strong collaboration skills with internal team members
  • ‘Team 1’ attitude
  • Detail oriented
  • Expert problem solver
  • Excel Experience
  • Process and efficiency guru
  • Customer centric
  • Delivery oriented/exceed client expectations
  • Strong financial aptitude
  • Great communicator/proactive

 KEY MEASUREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Margin Integrity
  • Forecasting Accuracy & Compliance
  • Sales Sample cost
  • Service Accommodation Cost
  • Freight cost reduction
  • Order Accuracy & Order input speed
  • Process/Policy implementation (proposals, SOW)
  • Customer satisfaction
    • Order delivery
    • Timing
  • Lead time to fulfill
  • Training certification compliance
  • Lead Gen Follow up – speed, tracking, conversion

EDUCATION AND/OR EXPERIENCE: 

  • Bachelor’s degree preferred or equivalent combination of education and experience
  • 1-3 years previous sales operations experience preferred
  • Retail & Manufacturing experience preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical demands are those characteristic of a typical office environment:

  • Constant use of computer equipment and telephonic device(s)
  • Lifting up to 25lbs
  • Sitting for long periods of time
  • Reaching
  • Movement between and within a plant and office environment

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work environment is one characteristic of a typical office environment with average noise levels, lighting, etc.
  • Constant interruptions are the norm

EQUAL OPPORTUNITY EMPLOYER

Qualified candidates interested in this position, please apply with a cover letter and a current resume here.

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title:

Senior NPI Buyer

Location:

Hillsboro, OR

How to apply:
Send resume to: recruiting@mtigs.com

About the Job:

Mobile Technologies, Inc. (MTI) is currently seeking a Senior NPI Buyer.

The Senior NPI buyer will act as the key coordinator for material purchasing for non-production released products.  This position will regularly interact with Engineering, Program Management, Product Management and the Operations team to coordinate a high quality, timely and cost effective release of new products to the general market.

Job Responsibilities: 

  • Through collaborating with engineering, build and maintain pre-release production BOMs in AX.
  • Coordinate with document control and engineering the revision control of all pre-release BOMs. Communicate to all stakeholders the impact of any changes.
  • Point of contact for all new vendors/distributors whose products and services are required for the release of a new product.
  • Negotiate costs, manage quality, and outline and inspect delivery and workmanship expectations for any new vendors utilized in the NPI process.
  • Provide production costing (estimates and firm quotes) at both prototype and production levels.
  • Coordinate the activities of peers – Buyers/Planners whose support is required to deliver on a new product introduction.
  • Build and drive NPI production plans to ensure the production expectations of product management are fulfilled.
  • Collaborate with Program Management to ensure all action items, deliverables and tasks are completed on time and in a quality manner to support the NPI plan.
  • Work with Supply Chain Managers to build product supply chain and value stream maps to facilitate make vs buy and supply chain design decisions.
  • Continue to build a base of strong quick turn suppliers for prototyping and pilot opportunities.
  • Create and firm production and purchasing plans in the system to ensure a timely delivery of prototype materials.
  • Manage the inventory of all pre-production materials and minimize investments wherever possible. Also ensures that all pre-production material is dispositioned before the release of production product.

Competency:

RESULTS ORIENTATION:

  • Stays focused on the efforts necessary to achieve quality results consistent with company goals, and demonstrates the ability to achieve effective results.
  • Focuses on goals and achieves results despite obstacles, disruptions, and administrative requirements of the job
  • Improves personal effectiveness, and incorporates new knowledge into processes or services
  • Maintains strong customer focus and recognizes the customer as most important stakeholder
  • Seeks feedback from others on ways to improve
  • Offers constructive alternatives to ineffective / inefficient processes

PROFESSIONALISM:

  • Exhibits appropriate behavior, dress and image as it relates to work environment, customer interface, and job accountabilities.
  • Conducts oneself in a manner consistent with MTI culture and ethics
  • Ensures that MTI’s mission is reflected in work assignments, and behaves accordingly
  • Inspires confidence, trust and respect in others by setting an example for others to follow
  • Demonstrates flexibility and adaptability in focusing on opportunities and ways to resolve problems
  • Displays motivation, initiative, drive, enthusiasm, and commitment to MTI
  • Presents polished image as appropriate for environment or situation
  • Shows respect and consideration for others

PROBLEM SOLVING / DECISION MAKING:

  • Solves problems that hinder self and organizational performance and effectiveness; makes appropriate trade-offs and sound decisions
  • Displays a positive attitude in confronting and resolving problems or issues
  • Considers a variety of alternative solutions when confronting a problem or issue
  • Understands and complies with appropriate procedures / policies
  • Ability to handle multiple challenges
  • Ability to gather and analyze necessary information and/or statistical data
  • Acts decisively
  • Decisions result in ongoing improvement to work unit, division, etc. through successful implementation
  • Knows when and how to get assistance, and does so
  • Informs appropriate people of decisions on a timely basis

PLANNING:

  • Pursues value-added activities through effective resource allocation, time management, scheduling, and a thorough understanding of commitments, plans and objectives
  • Completes projects within agreed deadlines
  • Anticipates and secures resources for assignments
  • Understands how own work fits within departmental and company objectives
  • Understands departments priorities, and organizes work accordingly
  • Realistically estimates and budgets time necessary to complete assignments

COMMUNICATION:

  • Open to influence and shares information through effective speaking, writing, listening, presentation and facilitation skills.
  • Articulates thoughts clearly, both verbally and in writing, so they are understood by others
  • Actively listens to the ideas of others
  • Gains support and commitment of others to achieve common goals

Qualifications:

  • Five (5) or more years of experience in planning, procurement or logistics in an MRP environment
  • Bachelor’s degree in Business or other type of relevant study, or the equivalent combination of education and experience
  • Experience in New Product Introduction Processes.
  • Background in dealing with engineering, document control, and product management functions preferred.
  • Additional business or process management experience is preferred
  • Excellent communicator with interpersonal skills, and demonstrated ability to negotiate and influence
  • Demonstrated working knowledge and theoretical understanding of purchasing concepts and practices (i.e. pricing parameter, delivery requirements, quality issues, supplier relationships, changing master schedules, etc.)
  • Strong knowledge of Bill of Material and BOM attributes.
  • Can develop a hands on understand of the products being produced.
  • Can visually demonstrate supply chain maps and value streams as it relates to the production of the goods.
  • Competent with MS Office Suite, with emphasis on Excel
  • Strong Competency in Dynamics AX or other equivalent ERP system.

 

Qualifications / Skills: 

  • 12+ years of experience
  • BS degree in Computer Science or other relevant technology fields, preferred
  • Expert experience in Program Management concepts and strategy
  • Strong experience in Agile software delivery
  • Experience working with multiple business groups to balance expectations
  • Experience setting up and maintaining PMO tools and dashboards for metric management
  • Knowledge of HW and SW development and quality engineering concepts
  • A track record of successfully delivering complex programs in a rapid to market environment
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Detail oriented and organized

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to lift up to 25 lbs on occasion
  • Sitting for long periods of time; bending; reaching above head for items
  • Ability to use a computer and telephone system on a consistent basis

Work Environments: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical electronics plant and warehouse environment
  • Typical office environment with average lighting and noise levels
  • Constant interruptions are the norm

Company Description: For 39 years, MTI has developed merchandising technologies that enable retailers and OEMs to securely display, power and showcase the full spectrum of consumer electronics, from tablets and smartphones to cameras and laptops. Some of the world’s most recognized brands and six of the seven largest retailers in the United States utilize MTI products. Our retail-hardened technologies are engineered to last in the most demanding environments, delivering the industry’s lowest total cost of ownership and the highest level of mechanical and electronic security.

We’re growing, not only across North America, but all over the world. As part of that growth, MTI is looking for skilled technicians to execute at retail for our clients -installations, repairs, recurring maintenance, and everything in between. Our focus in these core areas of expertise allows store associates to sell product, thus increasing sales and market share for our clients. Come join the MTI Team – see how successful we can be together!

 

MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title:
Senior Electrical Engineer
Location:
Hillsboro, OR
How to apply:
Send resume to: recruiting@mtigs.com

About the Job:  

MTI is seeking a Senior Electrical Engineer for its Hillsboro, OR office.  This position will fill a key role in a small, efficient engineering group tasked with implementing, optimizing, and maintaining MTI’s line of retail security and mobile device solutions.  Tasks include requirements gathering, circuit design, schematic capture, PCB layout, firmware development, and BOM and change notice manipulation and management.  Candidates applying for this position need to thrive in a collaborative, fast-paced, high product mix environment.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Owns assignments and is able to provide solutions to a wide variety of problems as they arise
  • Ability to work with 3rd party electronics with limited documentation and design functional and stable electronics systems which work together to meet customer needs and project goals.
  • Incorporate creativity into the design process to quickly solve problems which don’t have a clear path to solution
  • Collaborate with other engineering discipline organizations
  • Manage time efficiently without heavy supervision
  • Design quality solutions in a very cost sensitive market space
  • Create and maintain necessary production documentation for efficient HVM handoff
  • Debug prototype systems and provide insight and assistance resolving production issues
  • Must have experience with analog and digital circuit design
  • Must have experience with microcontroller firmware design
  • Must have experience with schematic capture (Altium preferred)
  • Must have experience with pcb layout (Altium preferred)
  • Must have experience with BOM generation and ECN management
  • Mesh networking experience highly desirable
  • Must be able to work well with others and promote healthy team relationships with co-workers
  • Occasional Travel (Domestic and international) 5%

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

  • Individual must “OWN” the tasks assigned: Individual must communicate clearly and consistently around the state of affairs as it relates to product development initiatives
  • Creative problem solver who can design simple and efficient solutions to a wide range of challenges including, but not limited to, power delivery, data transfer, sensing and detection, cooling, and miniaturization
  • Experience in managing production deliverables (Gerbers, BOMs, ECNs).
  • Team oriented leadership skills
  • Strong analytical and communication skills
  • Does not “get in the weeds” with issues and can effectively find adequate solutions to problems
  • Mature, dependable, confident, organized and adaptable to change

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Previous experience in designing products to meet regulatory requirements of: ETL (or UL), CE, FCC, international power supply standards, ROHS, WEEE is preferred
  • 10+ years of experience in design engineering and product engineering roles
  • Must be able to work successfully in a multi-discipline engineering organization
  • Experience in driving initiatives directly in support of Company’s Key Performance Measurements
  • Able to communicate and build relationships with all levels of the organization proficiently
  • Experience in the consumer electronics industry is preferred
  • Strong analytical, testing and problem solving skills are required
  • Experience in estimating and defining product and development cost structures
  • BS/MS in an Electrical Engineering discipline is required

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

  • Ability to lift 25lbs on occasion
  • Sit for long periods of time
  • Move about between warehouse and office environment
  • Bending
  • Reaching above head for items
  • Ability to use a computer and telephone system

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical warehouse environment
  • Typical office environment
  • Constant interruptions

Company Description: For 39 years, MTI has developed merchandising technologies that enable retailers and OEMs to securely display, power and showcase the full spectrum of consumer electronics, from tablets and smartphones to cameras and laptops. Some of the world’s most recognized brands and six of the seven largest retailers in the United States utilize MTI products. Our retail-hardened technologies are engineered to last in the most demanding environments, delivering the industry’s lowest total cost of ownership and the highest level of mechanical and electronic security.

We’re growing, not only across North America, but all over the world. As part of that growth, MTI is looking for skilled technicians to execute at retail for our clients -installations, repairs, recurring maintenance, and everything in between. Our focus in these core areas of expertise allows store associates to sell product, thus increasing sales and market share for our clients. Come join the MTI Team – see how successful we can be together!

 MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title:

Reliability and Compliance Engineering Manager

Location:

Hillsboro, OR

How to apply:
Send resume to: recruiting@mtigs.com

Summary:

This role plans, manages and schedules resources to validate the performance of MTI Products and Systems and confirm product performance to appropriate safety and regulatory standards.  Utilizing their experience with reliability testing, managing technical teams and their knowledge of regulatory requirements, the R&C Engineering Manager will assure the team plans and conducts Design Characterization & Validation, regulatory conformance and ongoing Long Term Reliability tests on MTI products. In addition, the R&C Engineering Manager provides input into the development schedules for new products to account for planned testing and potential risks to ensure that MTI products are designed for long term reliability in the retail environment and adherence to industry standards for safety, emissions, and performance.

Essential Duties and responsibilities of this role include:

  • Manage the team that researches and applies learning’s about the Retail Environment, industry standards, and regulatory standards to develop and execute a suite of tests that confirm compliance and replicates the user environment in MTI’s own test labs
  • Communicate with development teams and management to escalate or resolve problems & develop design changes emerging from testing
  • Compile & analyze key metrics for the operational, test, & research data to establish performance standards for the team
  • Plan & deploy resources worldwide and manage the team for common performance results and consistency
  • Review and analyze test data & reports to determine if products meet  regulatory & safety specifications
  • Supervise and manage the team for optimal performance, setting goals and conducting performance reviews for the members of the team worldwide
  • Occasional Travel (Domestic and International) 15%
  • Other duties as assigned

 CORE competencies:

  • Leadership – Directly manages a worldwide team of engineers and technicians. Interacts with senior management to secure resources and equipment to achieve company goals related to product quality and reliability.
  • Design – Generates creative solutions; applies design principles; demonstrates attention to detail. Specific experience with injection molded plastic parts is required.
  • Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations.
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; demonstrates group presentation skills; participates in meetings.
  • Written Communication – Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
  • Teamwork – Exhibits objectivity and openness to others’ views; contributes to building a positive team spirit. Proven ability to work with offshore development resources required.
  • Business Acumen – Understands business implications of decisions; aligns work with strategic goals.
  • Strategic Thinking – Develops strategies to achieve organizational goals; understands organization’s strengths & weaknesses.
  • Judgment – Displays willingness to make decisions; makes timely decisions.
  • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.
  • Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
  • Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
  • Works on loosely defined problems/projects
  • Works independently or guides an engineering team
  • Projects of large scope and complexity
  • Works on intangible problems with undefined solutions
  • Subject matter expert in Reliability Science tools and techniques, FCC, Emission and Safety compliance
  • Proficient in advanced engineering/industry standards and practices related to product validation and reliability assessment
  • Proficient in Statistical methods and DOE fundamentals

Qualifications:

  • Bachelor of Science degree in Mechanical or Electrical Engineering required
  • 10 + years’ experience in the testing of electromechanical products
  • 10 + years’ experience in regulatory and emissions in supporting worldwide deployment of product (IEC, UL, TUV, FCC and others)
  • Proficient in MS Office programs required
  • Proficient knowledge of standard engineering principles, theories and concepts of electromechanical design
  • Thorough knowledge of Design of Experiments (DOE), statistics and test methodologies required
  • Excellent written and verbal communication skills

Physical Demands: Ability to lift items weighing 50-75 lbs or assist in lifting larger assemblies.  Must have good physical dexterity & reach in arms & hands.

Work Environment: Occasional exposure/use of toxic or caustic chemicals.  Risk of electrical shock.  Exposure to tools & assemblies that contain moving or heated parts, moderate noise levels.

Company Description: For 39 years, MTI has developed merchandising technologies that enable retailers and OEMs to securely display, power and showcase the full spectrum of consumer electronics, from tablets and smartphones to cameras and laptops. Some of the world’s most recognized brands and six of the seven largest retailers in the United States utilize MTI products. Our retail-hardened technologies are engineered to last in the most demanding environments, delivering the industry’s lowest total cost of ownership and the highest level of mechanical and electronic security.

We’re growing, not only across North America, but all over the world. As part of that growth, MTI is looking for skilled technicians to execute at retail for our clients -installations, repairs, recurring maintenance, and everything in between. Our focus in these core areas of expertise allows store associates to sell product, thus increasing sales and market share for our clients. Come join the MTI Team – see how successful we can be together!

MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Title:
Business Development Executive

Locations:

  • Hillsboro, OR
  • Newark, NJ
  • San Francisco, CA
  • Seattle, WA

How to apply:
Send resume to: recruiting@mtigs.com

Company Summary

MTI is a global solutions company. In addition to our standard portfolio, we collaborate with our customers and create innovative solutions that support the loss prevention, merchandising and technical challenges of the consumer electronics and mobility marketplace.

Job Summary

The MTI Business Development Executive (BDE) is an outside sales role responsible for both a geographic market as well as for an assigned prospect list.  The BDE will be responsible and accountable for driving sales of net new logo business with a focus on prospecting, lead generation and channel partner development.  The BDE will represent all of MTI’s products and services to prospective clients.  The prospects will include medium to large companies across all industry segments. The BDE will be responsible for prospecting into his/her defined territory/account list, qualifying opportunities, designing solutions to help solve business problems, pricing, negotiating and closing business.  Lastly, the BDE will be responsible for providing input to the business regarding prospects’ needs and market/competitive trends.

The primary function of this role is revenue generation for MTI; including product and services positioning, sales strategy, and execution. As is such, this position requires the individual to have an innovative mind, entrepreneurial spirit and winning attitude with the ability to see the big picture and proactively manage the program to ensure client satisfaction and ultimate growth. Prefer Software, Product and Service sales experience.

Job Description and Responsibilities

  • Consistently achieve targeted sales quota
  • Identify trendsetter ideas by researching industry and related events, publications, and announcements
  • Prospect, qualify and close technical solution sales
  • Manage CRM – Pipeline
  • Maintain 6-8 client appointments weekly in various phases of the sales cycle
  • Develop client presentations and participate in client meetings
  • Develop clear, specific, action-oriented account plans to develop prospects

Requirements

  • BA/BS Degree in Marketing or Business or equivalent skills or education
  • 3-5 years of experience in business development handling multiple accounts
  • Follows a methodical sales process
  • Effective user of internal and external resources (team selling, Execs, SME’s, technology partners, etc.)
  • Proven track record of successful selling experience
  • Ability to call on C-Level executives
  • Strong contact and networking base
  • Excellent listening, writing & presentation skills
  • Sense of urgency and strong work ethic
  • Self-motivated
  • Accountable to forecast and quota
  • Able to work with minimal direction, multi-task, handle changing priorities, and meet aggressive client schedules
  • Strong analytical and quantitative skills; ability to formulate pricing quotes and ensure gross margin requirements are met
  • Ability to actively drive professional accountability across internal partners

Rewards:

  • Excellent long-term career potential in a growing company
  • Competitive compensation structure
  • Privately held, stable company
  • Values based organization with an excellent reputation and long-term focus
  • Excellent benefits including Medical, Dental, Vision, and 401k

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to lift up to 25 lbs on occasion
  • Sitting for long periods of time; bending; reaching above head for items
  • Ability to use a computer and telephone system on a consistent basis

 

Work Environments: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical electronics plant and warehouse environment
  • Typical office environment with average lighting and noise levels
  • Constant interruptions are the norm

MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title:

Part-Time Field Marketing Representative

How to apply:
Send resume to: recruiting@mtigs.com

Summary:

This position is at the forefront of MTI Global Services’ Sales and Marketing efforts to increase client sales at the retail store level.  The candidate should have diverse skills that include a focus on detail, relationship building and the ability to communicate effectively with key personnel (retail store sales associates, general managers, sales managers) and consumers.  This position combines weekly or bi-weekly training store visits combined with periodic project based selling day and special events.

Responsibilities:

  • Primary duty is to create consumer awareness, product brand preference, and product mind share for hardware and software companies at the retail store level
  • Influence others to share enthusiasm for both the company and the product line
  • Ability to merchandise client products and/or manage the client objectives in an assigned territory
  • Position requires gathering client product competitive intelligence at the store level
  • Effectively collect and communicate product information/data through appropriate channels
  • Efficiently and effectively train retail personnel on products and selling techniques
  • Ability to visually access on-site needs i.e., product and promotional/marketing material stocking
  • Meet timely required reporting deadlines
  • Periodic travel to attend other company sponsored training events or client sponsored special events, or to cover other market areas as needed
  • Occasionally assist in selling days – selling products directly to customers in retail stores.

Skills and Requirements:

  • Good knowledge and experience with consumer electronics and various other consumer-based electronics products
  • Technically savvy and computer proficient
  • Computer with daily email access
  • Strong oral and written communication skills
  • Must have the willingness and ability to build relationships at the retail store level on behalf of both MTI Global Services and our clients
  • Professional image and approach to business
  • Friendly demeanor, easy to approach, energetic
  • Group training, demonstrating or presentation experience
  • Retail sales or retail management is a plus
  • Quick learner who is self-motivated
  • Ability to self-train on client product(s)
  • Ability to lift 20 pounds, as needed (for arranging store displays)
  • Reliable transportation with valid state driver’s license and proof of auto insurance

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER

Job Title:
Apple Contact Center Technician – Bilingual in Spanish

How to apply:
Send resume to: recruiting@mtigs.com

The Contact Center Technician’s role exists to ensure customer satisfaction and act as the primary customer contact for the MTI Customer Care Center. This position provides high-touch, personalized customer support to both internal and external partners and continually strives to exceed customer expectations regarding response time, product knowledge, effective problem resolution, stellar service and overall MTI operational knowledge. The Contact Center Technician drives the customer experience within MTI’s Customer Care Call Center to ensure that our client and customer’s needs are not only met but exceeded. This individual may also be assigned additional special tasks at the discretion of the Service Supervisor.
MUST BE FLUENT IN ENGLISH AND SPANISH

Essential Duties and Responsibilities:

  • Shows passion for and delivers exceptional customer service while providing Technical Support for all MTI products as well as retail interactive displays
  • Answers incoming telephone calls and emails in a call center environment keeping a “customer first” mentality from call engagement until call conclusion
  • Collects call data and manages to performance metrics
  • Provides effective support to Field Technicians throughout the world
  • Data gathering and auditing

Required Background and Skills:

  • MUST be able to speak/read/write in Spanish fluently
  • High School Diploma or equivalent required
  • Previous customer service experience required, preferably in a high volume call center environment
  • Shows a passion for and is consistent in servicing internal and external customers
  • Thorough knowledge of all Microsoft Office programs, especially Excel
  • Capable of learning MTI’s products, processes and organization
  • Demonstrated ability to multi-task a must
  • Ability to interact and interface effectively with all levels of internal and external customers
  • Prior experience in order processing and RMA (Return Materials Authorization) a definite plus
  • Previous experience with ERP/MRP system preferred
  • Previous experience in a factory, distribution or retail environment a plus
  • Experience in the electronics industry strongly preferred

Job Type:
Full-time

Required Education:
High school or equivalent

Required experience:
Customer Service: 1 year, Technical Support: 1 year

Required language:
Fluent in Spanish – written/spoken

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EQUAL OPPORTUNITY EMPLOYER

 Title:

Business Development Executive

How to apply:
Send resume to: recruiting@mtigs.com

Location:

  • Hillsboro, OR
  • Newark, NJ
  • San Francisco, CA
  • Seattle, WA

Company Summary

MTI is a marketplace leader, servicing the world’s top brands with a diverse and growing set of solutions offerings including:  hardware, SaaS, IoT, and professional services.  This is a great opportunity for someone to join a healthy growing business that has an emphasis on culture and a focus on innovation.

Job Summary

The MTI Business Development Executive (BDE) is an outside sales role responsible for both a geographic market as well as an assigned prospect list.  The BDE will be responsible and accountable for driving sales of net new logo business with a focus on prospecting, lead generation and partner development.  The BDE will represent all of MTI’s products and services to prospective clients.  The prospects will include medium to large companies across all industry segments. The BDE will be responsible for prospecting into his/her defined territory/account list, qualifying opportunities, designing solutions to help solve business problems, pricing, negotiating and closing business.  Lastly, the BDE will be responsible for providing input to the business regarding prospects’ needs and market/competitive trends.

The primary function of this role is revenue generation for MTI; including product and services positioning, sales strategy, and execution. As is such, this position requires an innovative mind, entrepreneurial spirit and winning attitude with the ability to see the big picture and proactively manage the program to ensure client satisfaction and ultimate growth. Prefer Software, Product and Service sales experience.

To perform in this position successfully, an individual should consistently demonstrate the following competencies:

  • Proven track record of developing and closing net new business, technical solution sales preferred
  • Networking to new contacts and new departments with the clients and their strategic partners to identify new opportunities
  • Develop thought leadership by researching companies, industries and trends
  • Build strategic relationships with key customer stakeholders, (e.g., procurement, operations, engineering, quality, marketing, etc.) to advance MTI’s access and opportunities
  • Ability to develop domain expertise and add value to the customer through consultative selling skills
  • Extensive experience with solution selling across multiple stakeholders including C-Level executives
  • Strong collaborator with proven track record of successfully working with internal cross-functional teams including: sales operations, product development, engineering, marketing, supply chain

Minimum Requirements/ Qualifications:

  • BA/BS Degree in Marketing or Business or equivalent skills or education
  • Motivated self-starter with the passion and drive to identify opportunities and persevere through challenging situations
  • Demonstrated skills in leadership, strategic selling, negotiating, presentation and financial/business acumen.
  • Outstanding communication skills in all forms: written, presentations, negotiations
  • Cross section of sales experience with hardware, software, services, SaaS, and IoT is highly desirable
  • Ability to reach and develop relationships with C-Level executives
  • Sense of urgency and strong work ethic
  • Able to work with minimal direction, multi-task, handle changing priorities, and meet aggressive client schedules
  • Ability to collaborate with and drive internal teams to achieve results
  • Willingness to travel of up to 25%-50%

Rewards:

  • Excellent long-term career potential in a growing company
  • Salaried position plus performance based compensation plan with no cap on earnings
  • Privately held company with over 40 years in consumer electronics and a growing portfolio of products and solutions
  • Values based organization with an excellent reputation and long-term focus
  • Excellent benefits including Medical, Dental, Vision, and 401k

 

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to lift up to 25 lbs on occasion
  • Sitting for long periods of time; bending; reaching above head for items
  • Ability to use a computer and telephone system on a consistent basis

Work Environments: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical electronics plant and warehouse environment
  • Typical office environment with average lighting and noise levels
  • Constant interruptions are the norm

MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title:
Senior Account Manager

How to apply:
Send resume to: recruiting@mtigs.com
Company Summary

MOBILE TECHNOLOGIES INC. (MTI)

MTI is a global solutions company. In addition to our standard portfolio, we collaborate with our customers and create innovative solutions that support the loss prevention, merchandising and technical challenges of the consumer electronics and mobility marketplace.

Job Summary

The successful candidate for this role will focus on strategic and tactical developments of MTI’s high value customers as well as assist in the growth and development of new opportunities.  The Sr. Account Manager has full accountability and ownership of assigned accounts and targets for all aspects of their business with the goal of increasing MTI’s brand and solutions awareness.

Responsibilities include nurturing and expanding the named account(s) partnership, addressing and resolving day-to-day requests from customers; owning, developing, and maintaining the overall account plan and driving the overall responsiveness of the entire MTI team.  A wide degree of creativity and latitude is expected. The incumbent will apply his/her entrepreneurial spirit, leadership, innovative mind and winning attitude to grow and expand MTI’s strategic market share and mindshare.  Consumer electronics retail, and/or direct electronics/mobile OEM experience is required. This position can office virtually and will report to a Director of Client Services.

 Job Description and Responsibilities

  • Strategy: Proactively collaborate to develop strategy and tactics to meet named account goals and objectives
  • Leadership: Work with internal partners to drive/initiate efficiencies and process improvements to improve bandwidth and service to our customers and prospects
  • Sales: Translate MTI’s capabilities into high value solutions to target customers. Qualify customer challenges and articulate solutions across various customer stakeholder organizations. Lead and coordinate solution development activities to address immediate and future customer needs
  • Growth: Business Development skill set to grow MTI’s engagement with current and prospective customers
  • Customer: Establish productive, professional partnerships in assigned accounts
  • Collaboration: Successfully engage internal cross functional partners to meet defined strategic account plans and exceed customer expectations, including collaboration with MTI product and solutions teams
  • Market Knowledge: Conduct and communicate competitive analysis for competitor systems and clearly communicate MTI competitive advantages to new and existing customers. Leverage industry knowledge to direct account priorities and drive product innovations to meet prospect and industry needs
  • Special projects as assigned

Requirements

  • BA/BS Degree in Marketing or Business or equivalent skills or education
  • A minimum of 7 years of experience in program management, simultaneously handling multiple accounts
  • Minimum of 3 to 5 years of experience in enterprise sales and SaaS sales. Working knowledge of IoT, consumer electronics retail or OEM, retail merchandising, retail loss prevention, or digital signage is preferred
  • Excellent oral and written communication skills
  • Proficiency with Microsoft Office Suite including PowerPoint and Dynamics AX CRM software
  • Strong analytical and quantitative skills
  • Effective at leading meetings with various stakeholders with competing objectives
  • Strong understanding and demonstrated experience managing complex programs
  • Able to work with minimal direction, multi-task, handle changing priorities, and meet aggressive client schedules and requirements

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to lift up to 25 lbs on occasion
  • Sitting for long periods of time; bending; reaching above head for items
  • Ability to use a computer and telephone system on a consistent basis

Work Environments: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical electronics plant and warehouse environment
  • Typical office environment with average lighting and noise levels
  • Constant interruptions are the norm

MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title:

Operations Representative (Entry-level)

 Location:

Hillsboro, OR

How to apply:
Send resume to: recruiting@mtigs.com

About the Job:

The Operations Representative is the direct operational arm of accounts or programs.  This entry-level role is responsible for daily oversight of all operational aspects of and account or program; ensuring all tickets are scheduled and completed within SLA, monitoring visit completion rates and ensuring all visits are completed correctly. They will act as the primary customer contact for the MTI Customer Care Center; this position provides high-touch, personalized customer support to both internal and external partners and continually strives to exceed customer expectations regarding response time, product knowledge, effective problem resolution, stellar service and overall MTI operational knowledge.

Required Background and Skills:

  • High School Diploma or equivalent required
  • Previous customer service experience required, preferably in a high volume call center environment
  • Shows a passion for and is consistent in servicing internal and external customers
  • Thorough knowledge of all Microsoft Office programs, especially Excel
  • Capable of learning MTI’s products, processes and organization
  • Demonstrated ability to multi-task a must
  • Ability to interact and interface effectively with all levels of internal and external customers
  • High energy, motivated individuals who enjoy speaking on the phone and who are comfortable multi-tasking in a fast-paced environment will succeed at MTI!

Essential Duties and Responsibilities:

  • Fully understand all client/project specific elements of a project/program
  • Support for all MTI products as well as retail interactive displays
  • Answers incoming telephone calls and emails in a call center environment keeping a “customer first” mentality from call engagement until call conclusion
  • Combine field work needs from multiple sources and dispatch technician in most cost effective manner
  • Monitor to ensure all technicians being scheduled have completed training
  • Monitor Parts shipments to ensure all shipments are in time for visit completion

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to lift 25lbs on occasion
  • Sit for long periods of time
  • Bending
  • Reaching above head for items
  • Ability to use a computer and telephone system

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical office environment with average noise and lighting levels
  • Constant interruptions

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EQUAL OPPORTUNITY EMPLOYER

Job Title:                                Senior Quality Control Engineer II

Location:                               Hillsboro, OR

How to apply:
Send resume to: recruiting@mtigs.com

Summary:

The Senior Quality Control Engineer II will support MTI’s product and component quality requirements and leads a high performing quality team responsible for inspecting high quality products and maintaining compliance to industry standard and MTI specifications across the organization and critical suppliers. The QE Engineer will assure that inspection plans are created and executed.  Creates and track quality metrics for suppliers using measurable goals and effectiveness criteria in support of the overall business strategy of MTI. Candidates to have proven track record of solving complex problems through systematic and objective evaluation of information resulting in effective communication, championing, and implementation of change with a diverse set of internal and external customers and suppliers. Excellent interpersonal and organizational skills combined with a “can do” attitude are essential. The Senior QE II reports to the Senior Quality Engineering Manager.

 Essential Duties and responsibilities:

 Interfaces with suppliers. Ability to build trusted relationships and work through difficult challenges with the suppliers

  • Directs and coordinates quality assurance functional disciplines, including Quality Control, Quality Engineering, Supplier Quality, Quality Programs and Quality Systems per ISO 9001 standards and other internal/external compliance standards and regulations
  • Performs performance assessments for assigned QE personnel while positively influencing employee engagement
  • Oversees the proper implementation and execution of Continuous Improvement programs
  • Creates effective partnership across Engineering, Manufacturing, Supply Chain and Development Teams
  • Assures compliance in quality, safety, process improvement, subcontractors and supplier quality in accordance with contractual requirements
  • Ensure effective operation of control of non-conforming product system to ensure compliance and continuous improvement of MTI products and processes
  • In conjunction with site Procurement, ensure effective delivery and operation of the site supplier quality assurance management process to ensure compliance and business needs are met in conjunction with procurement. Where appropriate, this will involve leading or participation in supplier audits
  • Involvement in and, where appropriate, leadership in various improvement projects in relation to control of non-conforming product, SCAR, CAPA, calibration, risk management and supplier quality assurance to support MTI objectives
  • Responsible for protocol review and approval in relation to design change and process validations
  • Communicate effectively, providing relevant information in a timely manner, both verbal and written, with direct reports, peers, line management and your internal customer base to build trust and co-operation across the business
  • Work closely with Engineering Department to support New Product Introduction (NPI) activities
  • Disposition internal Non-conformances, complete NCR reports, actively participate in all MRB activities
  • Work with suppliers to ensure process validations and capability studies are implemented
  • Work with suppliers to resolve quality issues; review SCAR responses and provide feedback to suppliers
  • Clearly document activities, results, status, recommendations, etc.
  • Train manufacturing and QC personnel
  • Write, review and approve ECOs; have experience in document management systems

CORE COMPETENCIES:

  • The ability to work under time constraints and adapt to change
  • Familiarity with electronics manufacturing industry standards and practices (e.g. IPC 600/610)
  • Ability to effectively present information in one-on-one and group situations to customers, vendors, and other employees of the organization
  • Excellent problem-solving and analytical skills
  • Excellent attention to detail

Basic Qualifications:

  • Bachelor’s Degree
  • Five (5)+ years of experience in Quality or Quality Engineering
  • Strong English written and verbal communication skills
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire

Preferred Qualifications:

  • Familiarity with ISO 9001 / AS9100 Quality Management System certification process
  • Lean / Six Sigma certification to drive continuous improvement
  • Familiarity with ERP and documentation systems
  • Demonstrated ability to apply strong analytical skills
  • Experience with technical and project management
  • Proven ability to be resourceful, well-organized, ability to multi-task and coordinate assignments
  • Leader in a team environment with exceptional interpersonal, communication and organizational skills

The Successful Applicant

To qualify for the Senior Quality Control Engineer II role the successful candidate will have to:

  • Demonstrate experience in Quality Systems
  • Proven delivery in a manufacturing environment
  • Proven leadership ability (with an emphasis on coaching, mentoring, and training) with excellent communication skills at all levels
  • Expected to be able to effectively communicate and work with a variety of personnel at various levels
  • Educated in a scientific / engineering discipline

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical demands are characteristic of a typical office environment.

  • Ability to lift 25lbs on occasion
  • Sit for long periods of time
  • Bending
  • Reaching above head for items
  • Ability to use a computer and telephone system

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work environment is characteristic of a typical office environment with average noise levels and lighting
  • Maintain work regular schedule consistent with department norms
  • Constant interruptions
  • Some international travel and regular travel to the US

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MTI is an Equal Opportunity Employer

Job Title:

Human Resources Assistant

How to apply:
Send resume to: mailto:mai.wood@mtigs.com

About the Job:

Mobile Technologies, Inc. (MTI) is currently seeking a Human Resources Assistant to join our growing and dynamic team. The HR Assistant is responsible for the administrative day-to-day human resource operations. Under supervision, the HR Assistant performs work of moderate difficulty in human resources, recruitment and benefits administration. The HR Assistant performs a wide range of duties relative to the maintenance and processing of personnel records and reports. The HR Assistant provides clerical and operational support to other human resources staff. The HR Assistant will help drive and be a contributor to the success of company culture, engagement and retention.

Job Responsibilities: 

  • Responsible for field and corporate office recruitment and staffing
  • Develops strategies to achieve staffing levels
  • Meets with managers to develop specific recruiting plans
  • Develops and maintains professional relationships with college, university and community placement offices as a resource to generate qualified applicants
  • Directs the efforts of employment agencies and search firms, including negotiating and controlling employment-related fees
  • Schedules and attends job/career fairs with appropriate staff to generate qualified applicants
  • Provides information on company operations and job opportunities to potential applicants
  • Screens and refers qualified applicants to hiring manager for interviewing
    • Provides initial screening to obtain work history, education, training, job skills and salary requirements
    • Arranges travel and lodging for applicants, if necessary
    • Conducts employment reference checks and verification of employment status
    • Screen candidate results for background and drug tests
  • Assists with the develop of programs for managers with a goal of improving recruiting and hiring efficiencies and reducing turnover
  • Maintains records on recruiting activities as required
  • Performs HRIS data entry and personnel file maintenance
  • Assists employees and supervisors with basic interpretation of HR policies and procedures
  • Assists with new employee orientations
  • Maintains confidential personnel files and personnel actions
  • Achieve aggressive recruiting goals
  • Completes the Form I-9 for new hires and maintains the Form I-9 records
  • Ability to explain human resources policies, procedures, laws, and standards to new and existing employees
  • Ensuring new hire paperwork is completed and processed
  • Preparing or updating employment records related to hiring, transferring, promoting, and terminating
  • Perform other HR and benefits administration duties as assigned

Preferred Qualifications and Competencies:

  • Degree in Human Resources or two years of HR experience
  • Relationship management
  • Ethical practice
  • Experience with Excel, Word, Outlook, Smartsheet, DocuSign, ERP and Adobe PDF
  • Experience with social media surrounding job search engines
    • Knowledge of Indeed, Glassdoor, ZipRecruiter, Monster, Career Builder, LinkedIn, etc., a plus
  • Bilingual in Spanish, a plus
  • Minimum 2 years’ experience with talent sourcing, recruiting, onboarding and retention
  • Experience with any ATS is a plus
    • ADP knowledge and experience preferred
  • Understand technology, technical roles and technical skills
  • Ability to work in a fast-paced and ever-evolving environment
  • Highly organized and able to track multiple points of data
  • Possess superior communication, customer service, and presentation skills both verbal and written
  • Excellent time-management
  • Familiarity with an ERP and documentation systems
  • Proven ability to be resourceful, well-organized, ability to multi-task and coordinate assignments
  • Expected to be able to effectively communicate and work with a variety of personnel at various levels
  • Project a professional image of themselves and MTI
  • Goal-Oriented with desire to achieve and surpass
  • Customer-Service oriented
  • High-level of focus on details
  • Previous HR experience preferred
  • PHR or SHRM credential preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • This job operates in an office environment; routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers
  • While performing the duties of this job, the employee is regularly required to talk or hear; frequently using hands to type, bending, reaching, sitting for long periods of time
  • Ability to lift 25lbs on occasion
  • Travel to various worksites, career fairs, trade events is required as needed
  • Occasional evening and weekend work may be required as job duties demand

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical office environment with average noise and lighting levels
  • Constant interruptions

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

EQUAL OPPORTUNITY EMPLOYER

Job Title:                     Quality Engineering Manager

How to apply:
Send resume to: recruiting@mtigs.com

Summary:

The Quality Engineering Manager is responsible for directing a team with diverse responsibilities including incoming Quality Control, In-process Quality control, 8D and Root Cause analysis on customer complaints, and Root Cause and Analysis of RMA materials. Responsible for continuous improvement in the procedures and processes required to support these activities, including collaborating with Doc Control and IT to impact improvements in our ERP and Doc Control processes. The QE Manager is responsible to drive product and process improvements, assuring that purchased materials and services are of the high quality and meet the applicable MTI and Industry standards. This is a position for a hands-on, working manager whose time will be split between individual contribution and people management.

Essential Duties and responsibilities:

The QE Manager will support MTI’s product and component quality requirements and lead a high performing quality team responsible for inspecting high quality products and maintaining compliance to industry standard and MTI specifications across the organization and critical suppliers. The QE Manager will assure that inspection plans are created and executed.  Creates and track quality metrics for suppliers using measurable goals and effectiveness criteria in support of the overall business strategy of MTI. Candidates to have proven track record of solving complex problems through systematic and objective evaluation of information resulting in effective communication, championing, and implementation of change with a diverse set of internal and external customers and suppliers. Excellent interpersonal and organizational skills combined with a “can do” attitude are essential. The QE Manager reports to the Senior Quality Manager.

ROLES AND RESPONSIBILITIES:

  • Interfaces with suppliers – critical component of the position. Ability to build trusted relationships and work through difficult challenges with the suppliers.
  • Directs and coordinates quality assurance functional disciplines, including Quality Control, Quality Engineering, Supplier Quality, Quality Programs and Quality Systems per ISO 9001 standards and other internal/external compliance standards and regulations.
  • Plans and implements professional development and career management programs for assigned QE personnel while positively influencing employee engagement.
  • Effectively manages a diverse team.
  • Oversees the proper implementation and execution of Continuous Improvement programs.
  • Provides clear assignments, helps employees connect their efforts to the bigger picture, creates an inclusive work environment characterized by mutual respect and the valuing of differences, and builds a culture that motivates employees to their highest levels of performance.
  • Creates effective partnership across Engineering, Manufacturing, Supply Chain and Development Teams.
  • Assures compliance in quality, safety, process improvement, subcontractors and supplier quality in accordance with contractual requirements.
  • Ensure effective operation of control of non-conforming product system to ensure compliance and continuous improvement of MTI products and processes.
  • In conjunction with site Procurement, ensure effective delivery and operation of the site supplier quality assurance management process to ensure compliance and business needs are met in conjunction with procurement. Where appropriate, this will involve leading or participation in supplier audits.
  • Involvement in and, where appropriate, leadership in various improvement projects in relation to control of non-conforming product, SCAR, CAPA, calibration, risk management and supplier quality assurance to support MTI objectives.
  • Responsible for protocol review and approval in relation to design change and process validations. Communicate effectively, providing relevant information in a timely manner, both verbal and written, with direct reports, peers, line management and your internal customer base to build trust and co-operation across the business.
  • Ensure that all staff who report to you comply, at all times, with the relevant Quality and Environmental Standards, and relevant European Directives as documented within our company Quality Management Systems.
  • Direct responsibility for ECO review in a timely manner.

QUALIFICATIONS

Basic Qualifications:

  • Bachelor’s Degree from an accredited university
  • Five (5) + years of experience in Quality or Quality Engineering
  • Five (5) + years of leadership experience
  • Strong English written and verbal communication skills

Preferred Qualifications:

  • Bachelors’ degree in a technical or an engineering field
  • Five (5) + years of experience managing teams
  • Familiarity with ISO 9001 / AS9100 Quality Management System certification process
  • Familiarity with ERP and documentation systems
  • Demonstrated ability to apply strong analytical skills
  • Experience with technical and cross functional project management
  • Proven ability to be resourceful, well-organized, able to multi-task and coordinate assignments
  • Leader in a team environment with exceptional interpersonal, communication and organizational skills

CORE competencies:

  • Experience working with US based company in similar capacity
  • Managing and delegating, as appropriate, to Direct Reports to achieve the objectives to support MTI Success
  • Strong English written and verbal communication skills
  • The ability to work in a team environment with minimal supervision
  • The ability to work under time constraints and adapt to change
  • Familiarity with electronics manufacturing industry standards and practices (e.g. IPC 600/610)
  • The ability to troubleshoot, diagnose and effectively communicate technical solutions
  • Ability to effectively present information in one-on-one and group situations to customers, vendors, and other employees of the organization
  • Excellent problem-solving and analytical skills
  • Excellent attention to detail
  • The ability to clearly document test results, configuration parameters, process and training materials
  • The ability to provide root cause analysis, implement corrective actions and write complaint responses

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical demands are characteristic of a typical office environment.

  • Ability to lift 25lbs on occasion
  • Sit for long periods of time
  • Bending
  • Reaching above head for items
  • Ability to use a computer and telephone system

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work environment is characteristic of a typical office environment with average noise levels and lighting
  • Maintain work regular schedule consistent with department norms
  • Constant interruptions
  • Some international travel and regular travel in the US

EQUAL OPPORTUNITY EMPLOYER

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