We offer customizable options to help service your needs when a problem arises:

24/7/365 Multi-Language Technical Support Center

The need for technical expertise doesn’t stop at 5pm, and neither do we. We provide customer support around the clock to keep your devices and displays up and running, generating the highest possible ROI.   We handle calls in over 17 languages, 24/7/365, to ensure the best service level possible.

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Over 350 Technicians Throughout North America

The size of our team means that we can be everywhere you want us to be, whenever you need us, supporting all major metro markets and the locations in-between. Our trained technicians are MTI employees, not independent contractors with a screwdriver and a punch list. When the job really matters, we are ready to deliver outstanding results.

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Global Network of Technicians Servicing over 71 Countries

If you are managing multiple vendors to cover your global markets, you know what an enormous undertaking that can be. MTI Global Services is the only organization with a true global reach, providing coverage in every major marketplace around the world.

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Ability to Manage and Inventory Parts

In order to keep your technology investments up and running, it’s imperative that you have the right parts available in the correct quantities, where they’re needed the most.  Our parts management solutions pay for themselves through reduced delivery expenses and optimized inventory management to improve your bottom line.

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Staff Training Programs

Implementing the latest technology successfully without executing a training program to teach the associates how to use it is an often missed opportunity. MTI Global Services can help in this critical step with every installation and/or service call.

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Global Services Three Tiers of Service

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